Optimation Blog

Wendy Smith

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Arc Flash and NFPA 70E Training

Posted by Wendy Smith on Feb 22, 2017 1:52:50 PM

A couple of buzz words in today’s industrial vocabulary are Arc Flash and NFPA 70E.

Arc Flash is a type of electrical explosion or discharge that results from a low-impedance connection through air to ground or another voltage phase in an electrical system.  In layman’s terms, it’s an explosion of light and heat that contains electrical energy that can cause substantial damage, harm, fire, injury and financial loss. (It is something that you want to prevent from occurring in your facility!)

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Topics: Safety, training

Performing upgrades in a Glass Batch Plant

Posted by Wendy Smith on Jan 16, 2017 1:44:27 PM


Glass manufacturing is a science, but there has always been a bit of mystery to it, and it is often treated like an art with touch of black magic and a deep rooted theme of “this is how things have always been done.”  The glass industry is one of the most conservative that I have seen. It tends to be slow to change and no one wants to be the first to try something. Glass melting is a 24/7 operation; you cannot stop the flow of glass without impacting the quality, and what you want is consistency, so you really don’t even want to be changing flow rates. This leaves little time for maintenance, whether it be preventive or dealing with some type of catastrophic failure. There is much planning involved when a line or furnace is to be shutdown. It is a window of opportunity and you must accomplish as much as possible when it occurs. 

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Topics: Glass Manufacturing, Batch

Meeting the next generation of the glass industry

Posted by Wendy Smith on Nov 22, 2016 3:28:39 PM

I recently attended the 77th annual Glass Problems Conference (GPC) in Columbus, Ohio. GPC is the largest glass manufacturing event in North America, attracting global manufacturers and suppliers to exchange innovations and solutions. This is a conference that is co-organized by the Glass Manufacturing Industry Council (GMIC) and Alfred University, with programming direction provided by an industry advisory board.  It brings people associated with all aspects of the manufacturing of glass from all over the world to one location and lasts the better part of 4 days. There are meetings, papers that are presented, technical sessions, tabletop and comprehensive booth displays by vendors, and hospitality suites hosted by suppliers to the glass industry on Monday and Tuesday night.

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Taking the Pain Away

Posted by Wendy Smith on Oct 31, 2016 4:30:56 PM

“We’ll take away your pain!”

That is one of our favorite tag lines here at Optimation.  We have many customers that come to us with different problems, but the bottom line is they are experiencing “pain” of some type – facility shutdowns, short-staffed internal teams, looming capital improvement budget deadlines, custom testing requirements for safety and quality, and many more. We are here to take away that pain!

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Topics: About Optimation, Resource Planning, Purchasing

The Battle Over Contingency

Posted by Wendy Smith on Sep 29, 2016 3:08:36 PM

What is contingency?  What is it used for? Who controls it and dictates how it gets allocated?

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Topics: Business, Project Management

Fall Into Year-End Planning

Posted by Wendy Smith on Sep 22, 2016 12:51:51 PM

I guess it is time to say goodbye to summer and welcome in all that comes with autumn! It has been an amazing summer, but now the kids have gone back to school, the morning traffic has returned, it’s getting dark earlier, and it’s getting a little cool for a convertible or rolling all the windows down on the morning commute to work.  All of these things signal the next season, not only in our personal lives, but in our work lives as well.

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Topics: Purchasing, Business

How much transparency is too much?

Posted by Wendy Smith on Sep 7, 2016 12:32:19 PM

Recently we received some excellent feedback from a client at the conclusion of a project. The scores were glowing, but one remark surprised us: the client stated that we might have been too transparent.

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Topics: About Optimation, Communication

What it Takes to Win Over a New Client - Customer References

Posted by Wendy Smith on Aug 2, 2016 3:33:06 PM

In today’s age, it’s easy to search and get reviews for pretty much any product or service. If you’re looking for a hotel, you probably read the reviews of the hotel before you book. If you’re looking to buy a new product, you do the same before adding it to your cart.

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Topics: About Optimation, Quality, Business

An Opportunity for Improvement

Posted by Wendy Smith on Jul 20, 2016 3:40:56 PM

A few weeks ago I wrote about the importance of customer feedback.  I would like to continue on that thread. Many people wonder if anyone really reads the feedback that they submit.  I can assure you that we do, and that we take it very seriously. 

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Topics: About Optimation, Quality

The Value of Feedback

Posted by Wendy Smith on Apr 28, 2016 11:25:01 AM

Due to some changes in our organization I recently had a new responsibility added to my plate.   Some of the words that describe it are “Voice of the Customer” or traditional terms like Customer Service or Customer Satisfaction.  These things have always been high on my priority and values list, and something that I have been intimately involved in as an account manager.  But when your name gets tagged to it, it becomes even more important to you!

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Topics: About Optimation, Communication, Quality

Welcome to the Optimation Blog

Tips, tricks and trends

The goal of this blog is to be helpful to readers by providing useful information about applications in industrial engineering, design and skilled trades, as well as industry knowledge. We're passionate about manufacturing in the United States. We have a little fun with it too.  


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